Chris Umbel
Chris Umbel
Chris Umbel

Implementing AI-driven automation and instrumentation to harden operations and incident response

Technology leader with more than 25 years of experience driving innovation, operational excellence, and business outcomes across software, infrastructure, cybersecurity, and cloud platforms. My current focus is the convergence of cybersecurity and artificial intelligence, where I apply a broad technical foundation and leadership experience to solve complex problems, manage risk, and enable organizations to adopt emerging technologies with confidence.

Experience

AI SRE Lead / Sr. Principal Site Reliability Engineer
Zscaler
Led the strategy, implementation, and ongoing operation of an enterprise agentic SRE platform with our trusted partner, Resolve.ai. Owned the roadmap for AI-driven operational incident management, including the development of MCP-based integrations as well as agents that provided critical operational context and accelerated automated investigation and response.
Chief Information Officer / Chief Information Security Officer
Ravana, LLC
As CIO and CISO, led enterprise technology and security strategy across infrastructure, operations, data platforms, and business applications. Held executive responsibility for managing and resolving high-impact cybersecurity incidents, while defining and executing technology roadmaps that modernized core systems, improved operational effectiveness, and enabled scalable business outcomes.
Modern Apps and Infrastructure Lead
Ravana, LLC
Led the architecture, implementation, and ongoing operation of enterprise Kubernetes infrastructure and CI/CD pipelines. Drove platform reliability, automation, and scalability by implementing modern DevOps practices that accelerated software delivery while maintaining security and operational excellence.
Product Manager
VMware
Served as Product Manager for tooling that enabled application modernization and migration from legacy environments to modern cloud platforms, with a focus on J2EE, Spring and .NET sources.
.NET App Transformation Journey Lead
VMware
Led the .NET Modernization Practice, helping organizations migrate legacy .NET applications to modern cloud platforms. Directed replatforming initiatives targeting Kubernetes and Cloud Foundry to improve scalability, reliability, and deployment agility.
.NET App Transformation Practice Lead
Pivotal Software, Inc.
Led the .NET Modernization Practice, helping organizations migrate legacy .NET applications to modern cloud platforms like Cloud Foundry.
Solutions Architect
Pivotal Software, Inc.
Partnered with customers to deploy Cloud Foundry and modernize legacy Java and .NET applications, enabling successful migration to a cloud-native platform.
Skunkworks Software Developer
Ravana, LLC
Incubated R&D projects and tools used in our video encoding and delivery business using primarily open source technologies.
Database Administrator
Ravana, LLC
Managed the organization's SQL Server infrastructure, including database administration, database development, business intelligence solutions, and performance optimization with a specialty in indexing and query tuning.
Senior Programmer
Unicentric
Developed the data platform for the Unicentric "servicexpert" suite, creating an extensible and dynamic architecture that supported customer-specific data models and workflows without requiring separate database schemas.
Software Developer
Indianer Computer Corporation
Full stack developer focussed in Microsoft technologies.

Education

Penn State University — Master's degree - Artificial Intelligence
Graduate program focused on the practical application of artificial intelligence, deep learning, reinforcement learning, machine vision, natural langauge processing, and data analytics to solve complex business and technical problems. Coursework emphasizes both the mathematical foundations of AI and the design, development, evaluation, and deployment of AI solutions in real-world environments.
Penn State University — Bachelor of Science - Cybersecurity
Interdisciplinary program combining cybersecurity, risk management, analytics, programming, and cyber defense to prepare graduates to identify, analyze, and mitigate modern information security threats. Coursework emphasized incident response, network security, malware analysis, digital forensics, security operations, and the application of technical and analytical methods to protect complex enterprise systems and data.
University of North Dakota
Filling in some mathematical gaps before Master's

Certifications

Trusted AI Safety Expert (TAISE) Certificate
Cloud Security Alliance
XACS134 - AI Security
Stanford Online
Certificate of Cloud Security Knowledge v.5 (CCSK)
Cloud Security Alliance
Certificate of Competence in Zero Trust (CCZT)
Cloud Security Alliance
CompTIA SecAI+ Certification
CompTIA
Natural Language Processing (Graduate Certificate)
Penn State Great Valley
Microsoft Certified: Azure AI Fundamentals
Microsoft
CompTIA Security+ Certification
CompTIA
Cisco Certified Network Associate
Cisco
National Security Agency - IST
Penn State University
Security and Risk Analysis Undergraduate Certificate
Penn State University

Patents

Grouping software applications based on technical facets
Electronic charting system
Method and apparatus to retrieve information from a network

Skills

  • Machine Learning
  • Transformer Models
  • Large Language Models (LLM)
  • Generative AI
  • Presentation Skills
  • Software Architectural Design
  • EF Core
  • ASP.NET Core
  • Entity Framework
  • .NET Core
  • Cassandra
  • ANSI C
  • Active Directory
  • Crowdstrike Falcon
  • Ruby
  • Splunk
  • Data Visualization
  • Statistics
  • Application Security
  • Offensive Security
  • Computer Forensics
  • Network Security
  • Windows Security
  • ZTNA
  • Wazuh
  • Redis
  • FreeBSD
  • LangChain
  • Fortinet
  • AWS
  • GCP
  • Transact-SQL (T-SQL)
  • TensorFlow
  • C
  • Site Reliability Engineering
  • Multi-agent Systems
  • Cryptography
  • SSRS
  • SSIS
  • VMware
  • Product Management
  • Pivotal Cloud Foundry (PCF)
  • Cloud Foundry
  • Spring Boot
  • Public Speaking
  • DevOps
  • Helm
  • CI/CD
  • Node.js
  • Gitlab
  • Kubernetes
  • Executive Leadership
  • Project Management
  • Management
  • Linear Algebra
  • R
  • Python
  • MATLAB
  • Machine Vision
  • Networking
  • Cisco Systems Products
  • Natural Language Processing (NLP)
  • Cybersecurity
  • Cloud Computing
  • Security
  • Incident Response
  • Model Context Protocol (MCP)
  • Incident Command
  • Microsoft Azure
  • Artificial Intelligence (AI)
  • Linux
  • Ruby on Rails
  • Android
  • Solr
  • iOS
  • Business Intelligence
  • Microsoft SQL Server
  • SQL
  • ASP.NET MVC
  • C#
  • ASP.NET
  • .NET
  • JavaScript
  • MySQL
  • .NET Framework
  • Agile Methodologies
  • Java